Sympathy Brands

Sympathy Brands is a digital care ecosystem that specializes in providing comprehensive services to the deathcare industry. Our range of solutions is designed to meet the unique needs of funeral homes and cemeteries, allowing them to deliver compassionate care and support to families during their most difficult times.

For funeral homes, we offer Funeral Home Solutions that aim to enhance family support and simplify day-to-day services. Our case management feature delivers leading care, while our Viewneral® Streaming Services enable virtual honoring of loved ones. Automated aftercare programs provide continued guidance, and our robust seminar series creates pre-need awareness.

Cemeteries can also benefit from our Cemetery Solutions, which facilitate meaningful connections between families across generations. Our cemetery software solutions offer a full suite of features, allowing you to digitize your cemetery maps, track sales, and simplify the monument design process.

At Sympathy Brands, we understand the intricacies of the deathcare industry and the importance of personalized and hands-on approaches. While technology enables and compliments the care provided, it cannot replace the human touch. That's why our solutions are crafted to seamlessly integrate with your existing systems, ensuring the preservation of your unique business processes.

Our consultative approach involves listening to your stories, understanding your workflow, and identifying areas of growth. From there, we customize our platform, SBConnect™, to fit your specific needs. Through comprehensive training, ongoing support, and continuous enhancements, we ensure a smooth transition and empower your team to focus on what matters most – the families you serve.

Working with Sympathy Brands comes with a multitude of benefits. Our user-friendly solutions, with a single entry point, provide continuous support across our family of brands. Our platform easily integrates with your existing programs, saving you time and effort.

We prioritize customization, offering solutions that are tailored to fit your business needs. Our family-first approach ensures that every interaction and feature is designed with families in mind. Furthermore, we provide extensive training and guidance, equipping you with the knowledge and resources to better serve pre-need and at-need families.

By partnering with Sympathy Brands, funeral homes and cemeteries can bridge the gap between family care and technology. Our digital care ecosystem unifies the entire deathcare industry, providing a seamless consumer journey. From pre-need and at-need services to aftercare and memorialization, our leading family of brands, including eCondolence.com, Cemetery.com, and shiva.com, ensures an efficient and simplified workflow, while enriching the support each family receives.

We invite you to explore our Resource Center, access our extensive training and support, stay updated with the latest news, and reach out to our team for further information. Together, let's create meaningful connections and provide exceptional care to families in their time of need.

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